/* Help centre (knowledge base articles from Royalty OS) and the Support page's request / tracking forms. */

.help { max-width: 860px; }
.help-search { display: flex; gap: 10px; margin-bottom: 20px; }
.help-search input { flex: 1 1 auto; min-width: 0; padding: 12px 14px; border: 1px solid var(--border); border-radius: 10px; font: inherit; background: #fff; }
.help-search input:focus-visible { outline: 2px solid var(--brand); outline-offset: 1px; }
.help-cats { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 28px; }
.help-cats a { padding: 6px 12px; border: 1px solid var(--border); border-radius: 999px; font-size: .9rem; text-decoration: none; color: inherit; }
.help-cats a[aria-current="page"] { border-color: var(--brand); background: var(--brand-050); font-weight: 600; }
.help-group { margin-bottom: 32px; }
.help-group h2 { margin: 0 0 12px; font-size: 1.2rem; }
.help-list { margin: 0; padding: 0; list-style: none; border-top: 1px solid var(--border); }
.help-list li { padding: 14px 0; border-bottom: 1px solid var(--border); }
.help-list a { font-weight: 600; font-size: 1.05rem; }
.help-list p { margin: 4px 0 0; color: var(--text-muted); }
.help-empty { padding: 28px; border: 1px dashed var(--border); border-radius: 14px; }
.help-empty h2 { margin-top: 0; font-size: 1.2rem; }
.help-back { display: inline-flex; margin-bottom: 20px; }
.help-back .icon { transform: rotate(180deg); }
.help-article { line-height: 1.7; overflow-wrap: anywhere; }
.help-article h2 { margin: 28px 0 10px; font-size: 1.25rem; }
.help-article h2:first-child { margin-top: 0; }
.help-article ul, .help-article ol { padding-left: 22px; }
.help-article li { margin-bottom: 6px; }
.help-updated { margin-top: 28px; color: var(--text-muted); font-size: .9rem; }
.help-next { margin-top: 36px; padding: 22px; border-radius: 14px; background: var(--brand-050); }
.help-next h2 { margin: 0 0 6px; font-size: 1.15rem; }

@media (max-width: 560px) {
  .help-search { flex-direction: column; }
}

/* ---- Support page: tracking result and the request form ------------------ */

.support-track .support-track__field + label { display: block; margin-top: 12px; }
.support-result { margin-top: 16px; padding: 18px 20px; border: 1px solid var(--border); border-left: 4px solid var(--brand); border-radius: 12px; background: var(--surface); overflow-wrap: anywhere; }
.support-result h3 { margin: 0 0 4px; font-size: 1.1rem; }
.support-result__status { display: inline-block; margin: 6px 0 10px; padding: 3px 10px; border-radius: 999px; background: var(--brand-050); color: var(--brand-700); font-weight: 600; font-size: .9rem; }
.support-result dl { display: grid; grid-template-columns: max-content 1fr; gap: 4px 14px; margin: 0 0 12px; font-size: .95rem; }
.support-result dt { color: var(--text-muted); }
.support-result dd { margin: 0; }
.support-result ol { margin: 0; padding: 0; list-style: none; border-top: 1px solid var(--border); }
.support-result li { padding: 10px 0; border-bottom: 1px solid var(--border); font-size: .95rem; white-space: pre-line; }
.support-result time { display: block; color: var(--text-muted); font-size: .85rem; white-space: normal; }
.support-request { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.4fr); gap: 40px; align-items: start; }
.support-request__intro h2 { margin: 6px 0 12px; }
.support-request__intro p { color: var(--text-muted); }
.form-note { margin-top: 16px; color: var(--text-muted); font-size: .9rem; }

@media (max-width: 900px) {
  .support-request { grid-template-columns: minmax(0, 1fr); gap: 24px; }
}
@media (max-width: 560px) {
  .support-result dl { grid-template-columns: minmax(0, 1fr); }
  .support-result dd { margin-bottom: 6px; }
}
