We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.
The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment
Your main responsibilities:
1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.
2. Expedites orders with feeder factories.
3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.
4. Provides assistance with resolving customer complaints.
5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)
6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.
7. Releases orders to manufacturing (picking lists, etc.)
8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.
Compensation details: 21-24 Hourly Wage
PI11c6d72c36f9-30492-36168603
Come join P2 Science , a Connecticut Innovations portfolio company! P2 Science Overview Founded in 2009, P2 Science was started by two scientists from Yale University, who were disheartened by the widespread use of non-sustainable, synthetic compounds found in ...
...Chief Executive Officer Growing Commercial/Structural Construction Services Company-Private Equity Our client is a highly profitable, private equity-sponsored Commercial/Structural Construction Services enterprise operating from multiple locations based in the Southeast...
...exposure to the many that contribute to success within a fast-paced sales office. Students will gain hands-on, real-life business training... ..., Marketing, Business or related field****Experience:****Summer:**+ **Rising Senior (within two semesters of graduating or less...
...Fine Line Marketing in Tacoma, WA is now hiring for an Entry-Level Marketing & Management Trainee position! This is a great opportunity to gain hands-on experience working with nationally recognized brands while developing skills in marketing, sales, leadership, and...
...excited to welcome experienced Paralegal professionals with expertise in Labor Condition Applications (LCA) and U.S. Specialty Occupation Visa Programs to support our growing Employment-Based Nonimmigrant Visa practice. The role focuses on H-1B, H-1B1, E-3, EB-2, and EB-3...