Loan Service Representative Job at Find Great People | FGP, Chesapeake, VA

T1k3L2dtWkJGSGU3ZWxYWXJGcGFyYmc9
  • Find Great People | FGP
  • Chesapeake, VA

Job Description

The Loan Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. Must be able to pass background, credit and drug screen.

Responsibilities:

  • Identifies and responds to customer's needs in a timely and efficient manner
  • Builds internal and external relationships
  • Ensures customer confidentiality and private information is maintained
  • Provides guidance to other staff members
  • Interviews customers and process applications, making recommendations for product and services approval
  • Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
  • Prepares and present assigned daily marketing offers
  • Responsible for assigned collection of customer accounts
  • Compiles and maintains records of all daily assigned tasks

Qualifications

  • High School Diploma or equivalent
  • Minimum of 3 years previous Customer Service experience
  • Ability to meet current Licensing requirements of various States and Federal regulators
  • Demonstrate the ability to analyze relevant information and apply individual judgment
  • Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
  • Ability to maintain confidential business and personal information
  • Action and result focused
  • Strong communication skills (verbal / written / interpersonal)
  • Proficient with MS Office Suite products
  • Must possess a valid driver's license and the ability to operate an automobile
  • Previous experience in the financial field preferred

Pay:

  • 15-16/hr.

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Job Tags

Full time, Day shift, Monday to Friday,

Similar Jobs

Cresset

Director, Private Wealth Client Services Job at Cresset

 ...About Cresset Cresset is an award-winning, independent, multi-family office, and private investment firm. Cressets goal is to reinvent the way people experience wealth by providing access to the talent, ideas, and investment opportunities available to the largest single... 

Actalent

Sales Trainee/Entry Level Recruiter Job at Actalent

 ..., and 401(k)~20 days paid time off (accrued per year)~ Cell phone allowance after first year ~ Employee discounts ~ Tuition reimbursement program ~ Monthly wellness calls Our Culture Actalent is an equal opportunity employer. We are committed to creating... 

Sheetz, Inc

Travel Supervisor Job at Sheetz, Inc

 ...Work side by side with Team Members to maintain smooth operations. Foster a positive and engaging store culture by embodying Sheetz Performance Standards. Deliver outstanding customer service with a total customer-focused approach. Ensure a safe and compliant... 

NavitsPartners

Licensed Master Social Worker - LMSW 25-23039 Job at NavitsPartners

 ...Job Title: Licensed Master Social Worker (LMSW) Location: New York, NY 10016 & Bronx, NY 10467 Schedule: 35 hours/week | 7 hours/day | 5 days/week Shift Details: Rotating shifts between 8:00 AM 10:00 PM, including weekends. Option for 8- or 10... 

Career Group

Personal Assistant Job at Career Group

 ...Brentwood, Los Angeles | $35-$40/hour DOE The role is an indefinite temp assignment with an ASAP start. Role: Part-Time Personal Assistant Supporting: Confidential High-Net-Worth Couple, Two High-Profile Philanthropists Location: Brentwood, CA Pay Rate: $35...